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Disclaimer and Privacy Policy

  1. Introduction

At our Ciphernex Commuications private limited we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website, communicate with us, or use our services.

By using our services or website, you agree to the terms of this Privacy Policy.

  2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, business name

  • Project Details: Information shared during project discussions or creative briefings

  • Payment Information: Billing address, transaction details (handled securely via third-party payment processors)

  • Website Usage Data: IP address, browser type, pages visited, time spent on site (via cookies and analytics tools)

  • 3. How We Use Your Information

  • We use your information to:

  • Respond to inquiries and project requests

  • Provide and manage our media production services

  • Send invoices, contracts, and other business communication

  • Improve our website and user experience

  • Share relevant updates (only with your consent)

  • 4. Sharing of Information

  • We do not sell or rent your personal data.

  • We may share information with:

  • Trusted third-party service providers (e.g., hosting, payment gateways, file-sharing platforms)

  • Legal authorities, if required by law or to protect our legal rights

  • Internal team members on a need-to-know basis for project execution

  • 5. Data Security

  • We use industry-standard measures to protect your data, including:

  • Encrypted cloud storage

  • Secure communication channels (SSL, password-protected tools)

  • Access control among team members

  • Regular data audits and backups

  • 6. Cookies and Tracking

  • We use cookies to improve website functionality and analyze site usage. You can control or disable cookies via your browser settings.

  • 7. Your Rights

  • You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • To exercise these rights, please contact us.

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